Effective Date: July 3, 2025

This Privacy Policy outlines how we collect, use, and disclose personal information when you use our website Deepciv.com ("Deepciv," "we," "our," and the "Website").

Information We Collect

Personal Information You Provide

We collect personal information such as your name, email address, phone number, and billing address when you create an account, sign up for email or text messages, place an order, or otherwise interact with our Website.

We may also collect your payment information, including credit card details, if you make a purchase.

We may collect information about your preferences and interests related to our products or services.

Information Collected Automatically

When you visit our Website, we automatically collect certain information about your device, browsing actions, and usage patterns. This information may include your IP address, browser type, operating system, referring URL, and the pages you visited on our Website.

We may also use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our Website to improve your browsing experience. We may also use cookies to collect information about abandoned shopping carts. A shopping cart is considered abandoned if no action or purchase is made within one hour. If you have subscribed to our services, we will send you an email to remind you once your shopping cart is considered abandoned. You can manage cookie preferences through your browser settings.

We may also receive personal information about you from third parties and combine it with any personal information we collect.

How we use personal information

We use personal information to process and fulfill your orders, provide customer support, and communicate with you about our products and services.

We may use personal information to personalize your experience on our website and to provide customized content, promotions, or advertising.

We may use your personal information for marketing purposes, such as sending newsletters or promotional emails. You can always opt out of receiving such information by clicking the link at the bottom of each marketing message. Even if you opt out of receiving email marketing messages from us, we will still send you information related to our transactions and relationship with you, such as order confirmations.

We may use personal information to operate and improve our website, develop new products, and conduct research and analysis.

We may use personal information to comply with laws and maintain the security of our website.

We may use personal information with your consent or as otherwise disclosed at the time of collection.

Information Sharing

We may share personal information with service providers that process information on our behalf, such as shipping companies or payment processors.

We may share personal information with advertising networks and advertising providers that serve ads on our behalf and on behalf of others on unaffiliated platforms.

We may share personal information with any future affiliates or joint venture partners. We may also share personal information in the event of a sale, merger, acquisition, or other transfer of all or a portion of our assets, including in bankruptcy proceedings.

We may disclose personal information if required by law, in response to a legal request, or to protect our rights, property, or safety.

We may share personal information with your consent or as otherwise disclosed at the time the information was collected.

We may share de-identified or aggregated information without restriction.

Our website may offer interactive features, such as commenting, that allow you to communicate with other website visitors or submit and post your own content. If you disclose information in one of these forums, that information may be viewed, collected, and used by others.

Transfer of Data

In order to provide you with our products and services, we may need to transfer your personal data to countries outside the United Kingdom. Please note that the data protection laws of these countries may be different from, or may not provide the same level of protection as, those in your location.

If we transfer personal information to a country outside the UK, we may rely on a determination by the UK Information Commissioner's Office that that country provides adequate protection under data protection law. Alternatively, we may rely on appropriate safeguards, such as by entering into an International Data Transfer Agreement or UK Standard Contractual Clauses, to transfer personal information to countries outside the UK.

If you would like more information about the specific mechanisms we use when transferring your personal data out of the UK and how it is protected, please contact us.

Data Retention

We retain personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Digital Advertising and Analytics

We may work with advertising networks and other advertising service providers ("Ad Providers") who serve ads on behalf of us and other parties on unaffiliated platforms. Some of these ads may be personalized ads, meaning that they are tailored to your preferences based on information the Ad Providers have collected about your use of this website and other unaffiliated websites or apps. This type of advertising is known as interest-based advertising.

You can learn more about this type of advertising by visiting the DAA Webchoices tool (www.aboutads.info/choices). If you delete your cookies or use a different browser or mobile device, you may need to re-enable the opt-out you exercised through the DAA tool. Please note that opting out does not prevent ads from appearing on your browser or app. It may make the ads you see less relevant to your interests.

This website also uses Google Analytics and other third-party services to track and analyze your use of the website for non-advertising purposes. These services use cookies and other tracking technologies to collect data about user interactions with the website, including, but not limited to, IP addresses, device and browser information, and website referral sources. Information collected by Google Analytics is subject to the Google Privacy Policy. Please learn more about Google Analytics and the Privacy Policy.

Security Measures

We implement appropriate technical and organizational measures designed to help protect personal information from unauthorized access, disclosure, alteration, or destruction.

Links to Third-Party Websites

Our website may contain links to or access to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to such third-party websites or services. We recommend that you review the privacy policies of such websites.

Children's Privacy

Deepciv is not directed to children. We do not knowingly solicit information or market to children under the age of 16 in our Services. If your child has provided us with personal information, please contact us and we will take reasonable steps to promptly delete that information from our records; however, please note that if the information is maintained in a de-identified manner and we are unable to associate that information with an individual, it may not be completely or comprehensively removed from our databases.

Contact Information and Policy Updates

If you have any questions about how Deepciv uses your personal data that are not answered here, or if you would like to exercise your rights with respect to your personal data, please contact us at:

Email: care@deepciv.com

We reserve the right to add to, change, update or modify this Policy at any time, without further notice, simply by posting such changes, updates or modifications on the Website. Any such changes, updates or modifications will be effective immediately upon posting on the Website. It is your responsibility to review this Policy from time to time to ensure that you continue to agree to all of its terms.