Report Website Fraud

We take website fraud and product infringement very seriously and are committed to protecting our loyal customers and brand. If you find a fake website or unauthorized seller impersonating us, please report it at care@deepciv.com so that we can take immediate action.

Deepciv Statement on Products Purchased from Third Parties

Deepciv is not responsible for products purchased from any third party that is not authorized to sell our products ("Unauthorized Sellers").

We do not provide refunds, exchanges, or returns for products purchased from Unauthorized Sellers.

To ensure the authenticity and quality of the products, we strongly recommend that you purchase directly from our official website (https://Deepciv.com). Products purchased from any third-party website or platform may involve counterfeit products or goods that do not meet our quality standards.

Our customer support service is only applicable to products purchased directly from the Deepciv official website.